FAQ's AND POLICIES

Frequently Asked Questions

What discounts does Camp A Way offer?

Good Sam and AAA members who show their active membership card receive a 10% discount off the DAILY rate. Active and Retired military members also receive 10% off the DAILY site fees when ID is shown.

Good Sam members also on fuel & up to 30% at Camping World. Join Today!

Guests who book a stay of seven or more nights may receive a Weekly discount or—if applicable—a monthly discount.

Why doesn’t my discount appear when I make an Online Booking?

Discount Club membership validation is performed by our staff. After verification, your discount is applied to the booking. Any credit or refunds will be processed at check-in.

May I choose my own site?

Unfortunately, we can’t guarantee specific sites. We try to get you your old favorite site; sometimes circumstances let you have a NEW favorite site. Sites are assigned by Camp A Way staff at check-in with your needs and requests in mind. It is preferable to request attributes (satellite view, near playground, space for an extra tent) so we can choose the best location for you instead of demanding a specific site that might not be available for any number of reasons.

Do you require a deposit for reservations?

Yes. We take the full payment for bookings of up to 3 nights at the time of booking. Reservations for stays of 4 nights or longer have $150 taken at the time of booking. We will not “hold” a booking without a deposit.

What do I do if I arrive after the office is closed?

If you made an advance booking, a personalized site map will be on the Office door directing you to your reserved site, marked with an orange cone. If you did not have a booking, a Night Registration area and listing of available sites is provided.

What are the cancellation and service fees?

For regular season bookings, we require one week’s notice for cancellation. Give us at least 7 days’ notice and your deposit, minus a $10 or 10% fee, is returned. Cancel within 7 days and your deposit is refunded, minus the cost of one night. Holiday and Football weekends require one month’s notice. The cancellation fee is 10% of the deposit if cancellation is made at least 30 days prior to check-in. If less than 30 days, the fee starts at the cost of one night and increases to the full deposit the closer to check-in the cancellation is made. Off-Season/Winter bookings only require a 2 day notice for cancellation. See more details below

Can I have a campfire? Can I bring my own firewood?

Yes, if the fire is fully contained in a fire pit. Fire pits are provided at each site. Firewood may be purchased from the campground or local suppliers. We do not allow firewood from (or transported through) federally quarantined areas: Omaha, Blair, Ashland, Fremont, Kansas City, Lawrence, Leavenworth, western states including Colorado & New Mexico, or from east of the Missouri river. Nebraska has a $1000 fine for those caught transporting firewood. Don't Move Firewood . ORG Emerald Ash Borer Quarantine Map Thousand Cankers Disease

Are you really open all year? Even in winter?

Yes, really. We offer full hook-up campsites, even when it’s cold. We have special, heated water faucets for our winter guests. Our Showers, Laundry, and Spa are also open all year

What is a FunPass wristband?

Camp A Way guests wear FunPass wristbands to participate in extra campground activities. Each FunPass purchased includes a pack of water balloons and 3 tabs, each redeemable for an ice cream cone, slushy, bike rental, or more water balloons. FunPass Wristbands are required for use of Zoom Floom, JumpShot, Water Wars, Jump Pad, and Barrel Train Rides. FunPasses are NOT required for: Children ages 3 & under, Swimming Pool, Indoor Spa, Bike Rental, “Hey Ride,” Jumbo Chess, Jumbo Connect Four, Game Room, or Playground.

What is your pet policy?

Well-behaved, sociable dogs and cats of all breeds and sizes are welcome. We require pets to be leashed and attended while outside of your RV. Your pet should be secured in your RV or—if a barker—travel with you when you’re not at your campsite or dog park. Please be aware that pets are not allowed in campground facilities such as office, pool, bathrooms, cabins.

Do you have a fenced in dog park?

Camp A Way has a huge, off-leash dog park. We built it to give plenty of room for your companion to chase after long tennis ball throws.

Are you a private/membership park? Do I need a park sticker?

We are not a state park, no sticker is needed and we are not a membership park.

Do you offer Wi-Fi?

Camp A Way offers free high-speed wireless throughout the park to all our guests in two hour blocks of time. When time ends, clients can renew their connection immediately at no cost. For the benefit of all users, automated bandwidth and speed controls are used.

Do your RV sites have cable television?

Camp A Way has great cable television service. We offer 60 channels from which to choose, including your favorite sports and family programming.

What are your campsites like?

Big and Green! On average, our campsites are 40 feet wide. All of Camp A Way’s RV campsites are Full Hook-up sites, providing Water, Electricity, Sewer, Cable TV and Wi-Fi. All sites feature a packed-limestone pad and provide a picnic table and fire ring—some sites have a removable fire ring that is taken off-site between guests. Deluxe sites have pull-thru convenience, and Premium Pull-thru sites and DLX BI sites have 50 amp electrical service. Ultra Patio sites have even more amenities.

Do you have “big rig, towing” campsites?

Half of the sites in the park are 50 amp pull-thrus for RVs longer than 36 feet. We have some of the largest sites in the area to accommodate almost all RVs on the road. Some sites are over 90 feet long!
A special note to custom and non-traditional trailer owners: because of our beautiful trees, 30’ or shorter, mid-axle placement is key. A 49’ “traditional style” custom bumper-pull travel trailer can easily navigate our park, but a 45’ rear-axle, commercial truck trailer has difficulty.

Can my friends visit us and use the pool?

Camping is best experienced with friends. Visitors to your campsite are welcome, but must exit the park by 10 pm. Visitors may use the pool/spa for a $5 fee, or may purchase a wristband to experience all the campground has to offer.

Do you allow tent camping?

Camp A Way has nice tent sites for individuals and groups. Located next to our creek and wooded area, you may forget you’re still in the city. Each tent site has a picnic table, fire ring/grill, and, beginning Spring 2017, 20 amp electrical hook-ups. Also coming Spring 2017, water & electric tent sites—great for our motorcycling guests pulling their trailer-tents.

Do you do group bookings or group discounts?

Yes. Groups of 2-7 RVs can create bookings as normal. Groups of 11 or more RVs may be eligible for special discounts. Group tenting consisting of 10 tents or 20 guests may be eligible for special discounts as well.

Can my kids put up a tent on my RV site?

Yes. A daily fee of $10 applies to tents erected on RV sites and “second” tents on tent sites.

Do you have a group pavilion or meeting room?

Camp A Way does not have any indoor meeting spaces

Is there a general store on site?

Camp A Way’s store stocks many of the necessities you may have forgotten and tasty snacks, fun treats, and refreshing drinks. We also have RV and Camping supplies, gifts, and souvenirs.
You can also get great Nebraka-Made and Nebraska-Themed gifts at the From Nebraska Gift Shop.

Do you have cabins?

Camp A Way has two great cabins, our Caretaker’s Cottage and the Studio Lodge. The Cottage will accommodate up to 6 guests and comes with towels and linens. The Lodge will accommodate up to 4 guests who bring their own linens and towels. View our Rates page for more details.

Where do I or my visitors park extra vehicles?

Camp A Way has limited additional parking areas for vehicles that don’t easily fit on the parking pad of your campsite. To keep the beauty of the park, please ensure your visitors don’t park on or drive across the grass of your campsite.

What local attractions are nearby?

Camp A Way is perfect as a base camp for exploring this great area! We’ve got educational and off-beat museums, live music, and great dining venues and shopping areas. There’s award-winning breweries & vineyards. Excellent sports attractions, including the College World Series and the “Best College Football Experience” in the nation. We’ve got the home of Arbor Day and the #1 Zoo in the World less than an hour away. View our Area page for more information.

Are there any Extended Stay sites available?

We set aside a selection of Standard and DLX campsites for extended stay use. Special extended stay rates apply ONLY to those specific sites. Once full, we create a waiting list of current guests who move into the extended stay sites as each is vacated.

Tell me about camping during Husker Football Season?

Home and Visiting team fans create a great atmosphere in the park. Guests can book anything from a single weekend to the entire season. Bookings should be made well in advance. Labor Day weekend has a 3-night minimum, the remaining football games have a 2-night minimum, excluding the Iowa game in late November.

When we stop taking bookings for a weekend, we compile a waiting list for when sites become available. Football Season Packages: The 2017 Football Special is a one check-in, one check-out solution for guests to set up their RV Sept. 15, 2017 and leave it on-site until November 5, 2017; call for availability.

What happens when I’m on a waiting list?

Football Weekend and Extended Stay waiting lists are begun when we stop taking bookings for certain dates. We want to know your check in date, number of nights you agree to stay, RV size & type, multiple phone numbers ( ! ) and the last date to contact you.

When a campsite becomes available, our staff calls qualifying clients from the list. We then make a booking for the first client to answer their call and say yes to the agreed dates of stay. Due to the time-sensitive nature, we don’t leave voicemails or wait for second-party approval

Are there any golf courses nearby?

Lincoln Parks and Recreation has great public golf courses, the nearest, Highlands, is within a mile from the park. Other private and semi-private courses are only a few "good drives" away.

What time is Check-in and Check-out

Check-in is after 1 pm. If you require a campsite before that time, an additional day may need to be booked. Check-out is before 11 am. Inquire at the office regarding the availability of a 4 pm late check-out Sunday – Thursdays. Guests staying after 4pm (or 11 am Fri /Sat) will be charged an additional night.

When are quiet hours?

Quiet Time is 10 pm until 8 am. Disturbing noises are not permitted at any time.

Do you fill propane tanks?

Sadly, we do not. Two great places nearby are Lee’s Propane and Leach Camper Service. See our site map for their contact information.

The trip was really dirty. Can I wash my RV?

Yes. Waterless washing is permitted at any time. You may purchase a Wash Permit for $15 which allows you to spray and wash your entire RV. Cars, trucks, motorcycles, etc. must be washed at the local car wash facilities, not at the park.

I’m in need of repairs. Who do you recommend?

View our site map for more contact information:

For car, truck, & trailer tires: Graham Tire.

For cars and trucks: Anderson Auto Service and A & D Auto & Truck.

For RV body, frame and general repair: Stephenson Truck Center.

For Freightliner & Tifin chassis, Cat & Cummins engines: Freightliner Truck Center.

For RV from Jayco, Starcraft, Lance, Newmar, KZ and DRV brands: Apache Camper Center.

For RVs made by Echo, Grand Design, Forest River, Keystone, Crossroads RV, Itasca, Winnebago, Tiffin and Roadtrek: Leach Camper Sales.

At this time there is no more mobile RV service in the area.

Policies

Bookings:

Deposit: Full amount for stays up to 3 nights, $150 for stays 4 days or longer

Each booking of a group or series must have an independent deposit.

Bookings must be made for same calendar year, except "Off Season" dates Nov.-Apr.

A guest who wishes to secure a check-in before NOON for an RV site or 3 p.m. for a rental unit may be required to book the previous day.

Confirmation emails are sent for each booking. Guests are responsible for alerting us about errors or undelivered email within 24 hrs. of booking. Clients who don't provide emails are still subject to policies.

Site numbers are assigned at Check-in. Specific campsites cannot be booked in advance due to variables associated with RV travel, such as illnesses, RV trouble, & unforeseen travel plan changes, even if that site is vacant when you arrive.

Credit Card Tokenization is used by our booking system. This streamlines refunds and additional charges and keeps your cardholder data extra safe.

Cancellations:

Cancellation administration fee is $10 or 10% of total deposit--whichever is greater.

Regular Bookings:
Cancellation made 7 or more days prior to check-in: full refund less admin. fee.
Cancellation made 6 or fewer days prior to check-in: loss of one night.

Holiday & Football Weekends:
Cancellation made 30 or more days prior to Hol/FB Wkend: full refund less admin. fee.
Cancellation made 29 to 7 days prior to Hol/FB Wkend. check-in: loss of one night.
Cancellation made 6 or fewer days prior to Hol/FB Wkend. check-in: loss of 75% of the deposit.
Cancellation made after 4:00 pm day before Hol/FB Wkend. check-in: loss of entire deposit

Off Season:
Cancellation made 2 or more days prior to Off Season check-in: full refund less admin. fee
Cancellation made less than 2 days prior to Off Season check-in: loss of one night.

Changes to booking:

Refund Administration Fee is $10 or 10% of total refund--whichever is greater.

Refunds from Good Sam/AAA/Military discounts are not subject to Admin. Fees and are processed at check-in.

Shortening a stay that results in a refund will incur an administration fee.

Changes made to standard bookings at least 7 days prior to check-in, not requiring a refund, shall incur no charges.

Changes made to reduce the length of a booking while within the cancellation period will incur an administration fee.

While within the cancellation period, a booking's check-in date may not be postponed by more than a week. The booking will be cancelled in accordance with our cancellation policy and a new booking and deposit will be made for the later date.

A booking postponed after 10 a.m. CT of the scheduled arrival date shall be charged the cost of that day. We require a week’s notice to push back the check-in date of a Football/Holiday Weekend booking.

No-show policy:

Failure to appear on the designated check-in day without telephone notification will result in cancellation of entire reservation and loss of all deposits paid.

Check-in:

Check in at the Office for site assignment and escort/directions to campsite or cabin.

All payments are due at check-in or in advance of booking extension.

Partial payments are not allowed. Booking length will be reduced to appropriate length and change fee will be applied.

Staying in park:

Disturbing noises are not permitted at any time. Quiet Time is 10:00 p.m. until 8:00 a.m.

Registered Guests are responsible for the safety, supervision, and actions of their children and Visitors. Visitors should check-in at the Office and must leave the park by 10:00 p.m.

We require a minimum of $5.00 for any credit card purchases.

Changes to Booking after Check-in:

Weekly and Monthly discounts will not be retroactively applied.

A guest who extends a booking will be charged the daily rate unless the entire week is paid in full.

Campground fees will not be pro-rated and may not be paid in installments.

A guest may convert a booking to a Weekly Discounted rate by the 2nd day of the stay. After that time, an entire week will be added or the booking will be extended on a daily basis.

A guest who must change sites to extend a booking shall pay the calculated rate for the new campsite. Campground fees will not be combined or pro-rated.

Extended stay weekly & monthly guests shall have a credit card on file for automatic payments.

Early Check-out that results in a refund is subject to refund administration fee (see above) and, if applicable, Late Check-out fees (see below).

Pets

We like well-mannered, sociable pets. Aggressive or barking dogs are not permitted. Certain pets must be approved before being allowed in the park.

Pets must be leashed and attended by an adult at all times. If your pet is outside, we ask that you are as well. Owners are responsible for cleaning up after pets.

Pets are not allowed in any campground facility.

Children under age 16 must be accompanied by an adult in the Dog Park.

Dog Park rules posted at Dog Park.

Pool & Spa

Children under age 16 must be accompanied in the Pool and Spa by and ADULT at least age 19. Children age 5 and under are NOT allowed in the Spa as per State Laws.

Visitors of Registered Guests may use Pool & Spa for a small fee.

No Glass or alcohol in Pool or Spa areas.

Pool/Spa rules posted in their respective areas.

Sites & Vehicles

We want to keep our families and pets safe, please drive slowly through the park. Stay on designated roads, do not take shortcuts through campsites or across the grass. Do not erect clotheslines or dog runs.

Please ensure all vehicles are parked in your graveled site or in designated parking areas, not on the grass or other campsites.

Mechanical repairs and oil changes are not permitted in the campground.

Tires and Appliances with refrigerants are not permitted by our refuse service. Please see Office regarding proper disposal options. Please keep campsites free of clutter and debris.

Only One RV or Tent per campsite without special authorization. Additional tents accompanying RV or main Tent cost $10.00 each per day.

Fires are permitted, but must be supervised and fully contained in fire rings. Portable fire rings must be placed on gravel. All fires must be extinguished when unsupervised.

Check-out:

Check-out is 11 a.m.

Late check-out must have prior approval, prepayment of $10 to stay until 4:00 pm, after that time another night will be charged. Fees for late check-out may be automatically applied to your account.

No late check-outs on Fridays or Saturdays from May through October; staying after Noon will require the registration of an additional night--if available.

If an incoming booking must be moved and upgraded in site class to accommodate a late departure, the late-leaving guest will be charged the more expensive site rate.

Refunds:

Refunds must have manager approval and may not be immediately available.

Refunds from personal check payments will be sent via USPS after payment has been posted.

Refunds are calculated using whole time periods and are not pro-rated. (Fifteen days is calculated as 2 weeks & 1 day, not 1/2 a month.)

Weekly stay will have no refunds after 3 pm of the 5th day. Monthly stay will have no refunds after 3pm of the 18th day.

A guest is not eligible for a refund if a rule violation results in eviction from park.

A guest may not apply "remaining days" to future visits.

All Refunds are subject to a Refund Administration Fee of $10 or 10% of total refund, whichever is greater.

Fun Pass Wristbands:

Fun Pass Wristbands may be purchased for a fee and each is valid for entire stay. Fun Passes are NOT required for children ages 3 & under.

Wristband includes one 20-count bag of water balloons and 3 tabs. Each tab is redeemable for one soft-serve ice cream cone, one slushy drink, one half-hour bike rental, or one 20-count bag of water balloons.

Wristbands are required for certain attractions, amenities, and events including: Zoom Floom water slide ride, JumpShot trampoline basketball game, Water Wars water balloon battle game, Jump Pad inflatable activity area, and Barrel Train Ride carriage tour.

Wristbands are NOT required for: Swimming Pool, Indoor Spa, Bike Rental, “Hey Ride,” Jumbo Chess, Jumbo Connect Four, Game Room, or Playground.

Disclaimer:

Camp A Way Campground and Queenland Inc. reserve the right to refuse service at any time for any reason and to substitute sites of similar value. Discounted rates for monthly bookings are limited and may not be available. Fees for late check-out or damage may be retroactively charged to your payment card account. We will not be responsible for accidents or injury to our guests who participate in events, use our facilities (including the Jump Pad, spa, swimming pool, etc.), or for the loss of money, jewelry, or valuables of any kind.

Photos and Videos are taken at Camp A Way. Visiting Registered Guests, Staying at Camp A Way, and participating in events or activities signifies consent that these images and/or sounds may be used for promotional purposes.