Privacy Policy

1. Introduction

Welcome to Camp A Way (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at campaway.com or make a reservation with us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

  • Name, email address, phone number, and mailing address
  • Payment information (processed securely through our booking partners)
  • Reservation details including arrival/departure dates, site preferences, and number of guests
  • Vehicle information (RV make, model, length, license plate) as required for site assignments
  • Communications you send us via contact forms, email, or phone

2.2 Information Collected Automatically

  • IP address and browser type
  • Pages visited, time spent on site, and referring URLs
  • Device identifiers and operating system
  • Cookies and similar tracking technologies (see Section 7)

2.3 Information from Third Parties

We use Campspot as our reservation and booking platform. When you book a stay through Campspot, their privacy policy also applies to information collected during that transaction. We may receive reservation data from Campspot to fulfill your booking and provide customer service

3. How We Use Your Information

We use the information we collect to:

  • Process and confirm reservations, including cabin rentals, RV and tent sites, golf cart rentals, and glamping accommodations
  • Communicate with you regarding your stay, including confirmations, reminders, and updates
  • Process payments and prevent fraudulent transactions
  • Respond to your inquiries, comments, and requests
  • Send you marketing communications about upcoming events, promotions, and camp news (with your consent, where required)
  • Improve our website, services, and guest experience
  • Comply with legal obligations and enforce our campground guidelines
  • • Administer our Work Kamper program if you apply

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We share information with trusted third-party vendors who assist us in operating our website and providing our services, including:

  • Campspot — online reservation and booking platform
  • Payment processors — to securely handle transactions
  • Email and communications platforms — to send confirmations and marketing emails
  • Web hosting and analytics providers

These service providers are contractually obligated to use your information only as directed by us and in compliance with applicable law.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., a court order or government agency).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our site if such a change occurs.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including fulfilling legal, accounting, or reporting requirements. Reservation

records are typically retained for a minimum of 3 years. You may request deletion of your data at any time (see Section 8).

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Payment information is processed through PCI-compliant platforms and is not stored on our servers.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device. We use:

  • Essential cookies — required for the website to function properly
  • Analytics cookies — to understand how visitors interact with our site (e.g., Google Analytics)
  • Marketing cookies — to deliver relevant advertisements and track campaign effectiveness

You can control cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of our website. For more information about managing cookies, visit www.allaboutcookies.org.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access — request a copy of the personal information we hold about you
  • Correction — request that we update or correct inaccurate information
  • Deletion — request that we delete your personal information, subject to certain legal exceptions
  • Opt-Out of Marketing — unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link in any email or contacting us directly
  • Data Portability — request your data in a structured, machine-readable format where applicable

To exercise any of these rights, please contact us at contact@campaway.com or (402) 476-2282. We will respond to your request within 30 days

9. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information promptly. If you believe a child under 13 has submitted information to us, please contact us at contact@campaway.com.

10. Third-Party Links

Our website may contain links to third-party websites, including Campspot for online reservations. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Nebraska Residents

If you are a Nebraska resident, you may have additional rights under Nebraska’s data privacy laws. Camp A Way is committed to honoring those rights. Please contact us at contact@campaway.com to learn more or submit a request.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

 

Camp A Way
200 Campers Circle, Lincoln, NE 68521
Email: contact@campaway.com
Phone: (402) 476-2282
Website: campaway.com